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IT service, employee with German language - flexible schedule L.M. Group Poland Sp. z o.o.

  • Gdynia, pomorskie
  • 30-03-2023 , do końca 366 dni

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Tasks on the position:

  • Receiving requests from an individual customer (German-speaking)
  • Ongoing support of communicators such as e-mail, chat, telephone
  • Ongoing support of foreign customers
  • Assisting individual customers
  • Analyzing requests and finding solutions tailored to the customer
  • Understanding the customer's problem
  • Highly developed interpersonal skills
  • Transferring problems to the second line of support if the situation cannot be resolved
  • Creating documentation for customer needs
  • Reliable performance of assigned duties

Requirements for candidates:

  • German language skills: b2/c1
  • English language knowledge: b2/c1
  • Freedom to communicate by email and telephone with individual clients
  • availability to work full time
  • ability to work in hybrid mode
  • ability to manage your own time
  • independence of action
  • self-discipline and problem-solving orientation
  • openness to new challenges and willingness to continuously develop professional competence

Our client offers:

  • Hybrid work from an office in Krakow
  • Flexible schedule that can be adjusted to current commitments (full-time studies and others)
  • Obtaining professional qualifications and the opportunity to develop within the company
  • Gaining experience in working in a corporation
  • Employment contract from the first day of employment
  • Systematically paid salary
  • An extensive package of social benefits: life insurance, private medical care, financial allowances, mybenefit platform, multisport, subsidies such as glasses or language courses.

Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).


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